Effective Date: 2nd February 2025
Voidspace is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Services, including the Voidspace mobile app, VR application, wearable devices, and workshops (collectively, “Services”). By using our Services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect and store only the necessary data required to provide and improve our Services. This includes:
1.1 User-Provided Information
Account information such as name, email address, and profile details.
Journal entries and other user-generated content, which is encrypted before being stored on the cloud.
Optional data you voluntarily share when enabling additional features.
1.2 Automatically Collected Information
Device information (e.g., model, operating system, app version) to enhance performance.
Usage data, including feature engagement, for analytics and service improvement.
2. How We Use Your Data
Voidspace does not sell ads or monetize user data. We use collected data strictly for the following purposes:
Synchronizing your encrypted journal entries across platforms (mobile app, VR, wearable devices).
Enhancing user experience through feature improvements.
Providing technical support and customer service.
Maintaining account security and preventing unauthorized access.
Conducting internal research to improve functionality.
3. Data Privacy & Security
We take extensive measures to safeguard user data:
Encryption: All journal entries and sensitive data are encrypted before being stored.
No AI Model Training: We do not use your data to train AI models.
Strict Partner Policies: We ensure that none of our partners store, process, or use your data for training, annotation, or any other purposes.
Cloud Storage: We store data securely in the cloud to enable cross-platform usability.
Continuous Security Enhancements: We actively improve security measures to protect your information.
4. User Control Over Data
Privacy by Default: Your data remains private unless you explicitly choose to share it.
Opt-In Sharing: You may voluntarily provide access to your data, but this is disabled by default.
Data Deletion Requests: You can request complete removal of your data from our servers by emailing info@voidspace.ai.
5. Third-Party Services & Integrations
Voidspace integrates with cloud storage services for secure cross-platform functionality.
We do not share your personal data with third parties for advertising, analytics, or external processing.
Any integrations comply with our strict data protection standards.
6. Changes to This Policy
We may update this Privacy Policy periodically.
Significant changes will be communicated via app notifications or email.
Continued use of our Services after changes means acceptance of the revised policy.
7. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at info@voidspace.ai.
By using Voidspace, you acknowledge that you have read, understood, and agreed to this Privacy Policy.